> ## Documentation Index
> Fetch the complete documentation index at: https://docs.proxyscrape.com/llms.txt
> Use this file to discover all available pages before exploring further.

# When do I receive my product?

> When you receive access to your proxies after payment.

## When do I receive my product?

You should receive your product in less than 1 hour after we have successfully received your payment. If you did not receive your product after waiting for 1 hour, please read [this article](i-didnt-receive-my-product).

> You can also contact ProxyScrape Support via email or live chat to investigate any issues with your transactions.