> ## Documentation Index
> Fetch the complete documentation index at: https://docs.proxyscrape.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I get a refund?

> Refund policy and how to request a refund for your subscription.

* The purchase is not related to an account upgrade;
* The Purchaser hasn’t used more than 1 GB of traffic;
* Payment is made via credit card;
* The purchase doesn’t exceed \$100;
* There has been no refund to the same Purchaser within the same calendar month;
* The purchaser requested the refund within three days after the purchase.

For a more detailed description, please read our [terms and conditions](https://proxyscrape.com/terms-and-conditions) section 8.3. If you believe you are eligible for a refund, please contact our customer support via email or Live Chat.